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Shipping policy
Processing Times
- Orders are roasted and packed fresh to ensure maximum flavor and quality.
- Please allow 1–3 business days for order processing before shipment.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Estimates
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Standard Shipping (U.S.): 3–7 business days.
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Expedited Shipping (U.S.): 2–3 business days (when available).
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Free Shipping: Orders over $50 ship free within the continental U.S.
- International shipping is not available at this time.
Order Tracking
- Once your order has shipped, you’ll receive an email confirmation with a tracking number.
- Tracking information may take up to 24 hours to update.
Delays
- While we do our best to get your order to you on time, shipping times may vary due to factors outside our control (weather, carrier delays, holidays).
- If your package is delayed beyond 10 business days, please contact us.
Damaged or Lost Packages
- If your order arrives damaged, please email us at admin@honeyluxcoffee.co with your order number and photos within 7 days of delivery.
- For lost packages, contact us at admin@honeyluxcoffee.co and we’ll help you file a claim or send a replacement when possible.